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Frequently Asked Questions

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Registration Questions

  • What is the deadline for Early-Bird registration?

    The Early-Bird rate is available through March 1, 2019 11:59 p.m. (ET). The standard rate will begin on March 2, 2019.

  • What is included in my conference registration?

    Full conference registrants enjoy access to concurrent sessions, events, and Expo Hall, plus various meals and beverages, including:

    • Hors d’oeuvres and refreshments on Monday evening
    • Continental breakfast on Tuesday, Wednesday, and Thursday
    • Lunch on Tuesday and Wednesday
    • Beverage breaks between sessions on Tuesday and Wednesday

    Your conference registration does not include preconference workshops. They require separate registration and an additional fee.

  • Can I get a copy of the registration form?

    Yes, you can download the registration form.

    Return completed forms to:

    National Association of Colleges and Employers
    Attn: Meetings & Events
    62 Highland Avenue
    Bethlehem, PA 18017-9085
    Fax: 610.868.0208
    E-mail: events@naceweb.org

  • Is there a NACE member discount for preconference workshops and conference registration?

    Yes, NACE members enjoy discounted registration for preconference workshops and the NACE 2019 Conference & Expo. Visit the registration page for a complete list of registration rates and cutoff dates.

    Not a member? Join NACE and get full access to NACE member rates for NACE19.

  • Must I be a NACE member to get the member registration rate?

    Yes, only NACE members are eligible for the discounted member rate.

    Not a member? Join NACE and get full access to NACE member rates for NACE19.

  • What if I need to transfer my registration?

    Requests for registration transfers must be submitted in writing to NACE Meetings & Events at events@naceweb.org. To ensure the new registrant has access to conference materials and updates prior to conference and to expedite on-site check-in, please submit your request by May 31, 2019.

  • What if I need to cancel my registration?

    Cancellation requests must be submitted in writing to NACE Meetings & Events at events@naceweb.org.

    Cancellation requests received on or before May 6, 2019, are refundable but subject to a $100 administrative fee. Cancellation requests received after May 6, 2019, are nonrefundable. A credit equal to the value of the cancelled registration, less the $100 administrative fee, will be issued and will be valid for 12 months from the date of issue.

    No-shows at 2019 NACE Conference & Expo are not eligible for a credit or refund.

  • Where will I pick up my name badge?

    All badges are to be picked up on site. Attendees and exhibitors who register in advance may pick up their badges and registration materials during the following hours:

    • Monday, June 3: Noon – 8:30 p.m.
    • Tuesday, June 4: 7:30 a.m. – 5 p.m.
    • Wednesday, June 5: 7:30 a.m. – 5 p.m.
  • Are group rates available?

    If five or more staff members from the same organization register for the full conference, NACE will offer a 5 percent discount for each registrant at the applicable member or nonmember rate.

    If 10 or more staff members from the same organization register for the full conference, NACE will offer a 10 percent discount for each registrant at the applicable member or nonmember rate.

    Please note, all registrations must be received simultaneously and billed on one invoice.

    For more information on group rates, please contact NACE Meetings & Events at events@naceweb.org, 610.625.1026.

  • How do I submit an accessibility accommodation request?

    NACE is committed to providing conference experiences and environments that are welcoming, inviting, and user-friendly for all attendees. The conference planners recognize that some individuals require specific accommodations to ensure their full and equal participation at NACE19.

    Requests for specific accessibility accommodations including the dates and times of anticipated services, must be received by events@naceweb.org no later than April 3, 2019 to ensure those arrangements can be scheduled and confirmed prior to conference.

Future Conferences

Hotel & Travel Questions

  • What are the dates and location of the 2019 NACE Conference & Expo?

    The 2019 NACE Conference & Expo is scheduled for June 3 – 6, 2019, at the Walt Disney World Swan and Dolphin Resort, 1500 Epcot Resorts Blvd., Lake Buena Vista, FL.

  • Where can I reserve a room? What are the discounted rates and cut-off dates?

    Rooms are available at Walt Disney World Swan and Dolphin Resort, 1500 Epcot Resorts Blvd., Lake Buena Vista, FL. Make your reservations online or call 800.227.1500 (group name: NACE19).

    The deadline for making reservations is May 3, 2019. After this date, we cannot guarantee availability of the group discounted rate.

    A deposit is required. The first night's deposit and a room tax of 12.5% of the total room charge will be charged to your credit card when you make your reservation. If you require a deposit receipt, please contact the hotel at 800.227.1500. Hours of operation are 7 a.m. – 9 p.m. Monday through Friday and 7 a.m. – 7 p.m. Saturday and Sunday.

    If you plan to use a company credit card that is not in your name or you will not have the credit card present at check-in, please ask for a credit card authorization form prior to arrival.

    Beware of scams. NACE 2019 Conference & Expo hotel reservations should only be made following the instructions listed on the event website. Do not provide your personal or credit card information to any parties that solicit hotel reservations via phone or fax. NACE does not employ any third-party services to coordinate hotel reservations. Beware of telephone/fax scams offering “special” hotel rates on behalf of NACE. If you have questions about an unauthorized solicitation, the online system, or housing in general, please contact NACE Meetings & Events at events@naceweb.org.

  • Am I able to get NACE’s discounted room rate for dates before or after the conference?

    The group rate is available three days pre- and post-conference, depending on the hotel’s availability; however, NACE cannot guarantee availability of pre- or post-conference rates. Please contact the Walt Disney World Swan and Dolphin Resort at 800.227.1500 (group name: NACE19) for more information.

  • Does the hotel provide transportation from the airport?

    The Walt Disney World Swan and Dolphin Resort does not provide shuttle service to or from the airport. Orlando International Airport (MCO) is approximately 20 miles from the hotel.

  • Are there discounts for airfare?

    Discounted air travel is available through Delta Air Lines and United Airlines.

    Reservations and ticketing are available online through Delta Air Lines. Enter NY2EA in the Meeting Event Code box on the Book a Flight page (see screenshot).

    Reservations and ticketing are available online through United Airlines. Enter ZFNA409055 in the Promotions and Certificates box on the Book a Flight page (see screenshot).

  • Are their discounted tickets available for Disney attractions?

    Yes, specially priced Disney Meeting & Convention tickets (valid May 28 through June 13) can be purchased here. Please note, these tickets must be purchased prior to June 3 and are not available at theme park ticket windows.

  • How do I get more information about area attractions?

    Orlando is approximately 30 minutes away and offers a variety of attractions, plus shopping, restaurants, and entertainment options. Schedule some fun time while you're in Florida!

General Questions