• Management Leadership Institute 2017

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    Dates: July 9 - 14, 2017
    Location: Sheraton Westport Plaza, 900 Westport Plaza, St. Louis, MO 63146

    Career Level: Intermediate-level career services professionals (new and aspiring directors)
    Competency: Management and Administration
    Fee: Single Room - $2,299 (member); $2,509 (nonmember)
    Double Room - $2,089 (member); $2,299 (nonmember)
    Commuter Rate - $1,619 (member); $1,819 (nonmember)


    Event Details

    Registration Information

    The Management Leadership Institute (MLI) is a five-day, intensive program for career services professionals who have recently assumed or aspire to leadership roles.

    Led by a faculty of experienced career services professionals, the MLI is designed to build and enhance key management and leadership skills needed to lead the 21st century career center.

    You will:

    • Learn leadership and motivational skills useful for peer management and managing direct reports.
    • Explore best practices in career center management.
    • Discover how you can add value and balance to your career center's mission and goals through strategic management.
    • Identify new methods of raising the visibility of your career center within the university setting.
    • Learn the ins and outs of financial management.
    • Examine timely ethical issues affecting career services and recruiting.
    • Build a valuable network of colleagues in the career services profession.

    Schedule (Course content and times subject to change)

    The Five Practices of Exemplary Leadership©

    In this interactive session, the focus is on you. Participants will learn how to develop the five fundamental practices of leadership and how to lead and inspire their colleagues.

    Leadership Practices Inventory

    Analyze and review the results of your Leadership Practices Inventory to identify strengths and areas for growth.

    Strategic Management of Career Services Offices

    Like many practitioners, you may find yourself faced with increasing demands and dwindling resources. The key to meeting those challenges is through strategic management. In this session, you will:

    • Be introduced to the strategic planning model,
    • Refine your mission statement, and
    • Begin developing/refining your strategic plan.

    The Supervisor’s Toolbox

    Managers today face a world of tremendous change. The increasing complexity of work, continually changing expectations, and the need for higher levels of productivity and commitment require managers to perform in a more effective manner. This session will help participants develop their skills and their understanding of and confidence in fulfilling their managerial roles. Participants will have the opportunity to build skills in the basic competencies of supervising and leading employees to greater individual, team, and organizational performance.

    The Value of Effective Financial Management in Career Services

    The viability of career centers, perhaps now more than ever, is contingent on practitioners’ financial management skills. This session will:

    • Demystify bookkeeping, accounting, and all things financial,
    • Highlight strategies for allocating and applying resources effectively, and
    • Explore and stimulate creative approaches to generating revenue.

    Ethical Issues in Career Center Management

    Various aspects of career center management, particularly efforts to connect students with employers, have legal and ethical implications for practitioners. We will be using working case studies to discuss actions and consequences surrounding career center management.

    Innovation in Marketing

    Successful marketing is rooted in a clear and cohesive strategy to brand your career center, programs, and events. This participatory session reviews the required fundamentals for launching a long-term approach to your promotion and marketing efforts, including:

    • Understanding brand marketing,
    • Defining marketing for career services;
    • Examining guiding principles,
    • Analyzing elements of a strategic marketing plan, and
    • Discovering the tools of implementation.

    Personal Development for Professional Growth

    In today’s rapidly changing environment, personal and professional success depends on the collective capacity to understand what is by building on the best, imagining what can be, and creating what will be. Participants will be introduced to a method of positive planning that is rooted in a process of discovery.

    To achieve this self-directed plan, participants will use a tool that is new to most people—appreciative inquiry. Appreciative inquiry is a way to rediscover and tap into our core strengths and highest potentials. It helps us develop our self-talk in a constructive way, encourages us to bring out the best qualities in serving our organizations, and helps us develop the goals, dreams, and action steps that support the future of our careers.

    Capstone Activities, Action Planning, and Presentation of Certificates

    Class Size

    Class size is limited to 65 participants to maximize the educational value of the program.

    Hotel and Travel Information

    MLI 2017 will be held at the Sheraton Westport Plaza in St. Louis, Missouri. Your hotel room is included in your paid registration fee. Please do not call the hotel to make your reservation. NACE staff will be making your hotel reservation for the entire program.

    If you wish to extend your stay before or after, notify Megan Ogden, mogden@naceweb.org.

    Airport Information/Transportation to the Hotel

    Sheraton Westport Plaza provides ground transportation from Lambert-St. Louis International Airport is by shuttle every 30 minutes until 6:00 p.m.

    Driving Directions & Parking

    Directions by car. Parking is available on-site at no charge.

    Single Room

    Tuition is $2,299 for NACE members ($2,509 for nonmembers). This rate includes a single hotel room for five nights, continental breakfast (five days), lunch (four days), breaks (five days), opening night class dinner (Sunday), and participant materials and assessments used during the program.

    Double Room

    Tuition is a $2,089 rate for NACE members ($2,299 for nonmembers). This rate includes shared double room for five nights, continental breakfast (five days), lunch (four days), breaks (five days), opening night class dinner (Sunday), and participant materials and assessments used during the program.

    Commuter Rate

    Tuition is $1,619 rate for NACE members ($1,819 for nonmembers). This commuter rate includes daily breakfast, lunch, and breaks, and participant materials and assessments used during the program; no hotel room is included.

    Cancellation/Substitution Policy

    All cancellation/substitution requests must be made in writing. Send requests to events@naceweb.org or call 610.625.1026 for assistance.


    • Before April 1, 2017, if you need to cancel, you can receive a refund less a $150 administration fee.
    • After April 1, 2017, no refunds are possible.


    • Before April 1, 2017, if you need to substitute, there is no charge.
    • After April 1, 2017, no substitutions are possible.

    Questions/Offline Registration?

    For questions about payment or registration, contact events@naceweb.org.