• MLI: Frequently Asked Questions


    What should I wear to an event?
    I cannot attend, but my colleague can. What do I do?
    I need to cancel my registration. Can I get my money back?
    I need a copy of my invoice/confirmation.
    What meals are included in my registration?
    As a NACE member, do I save any money on my registration?
    My boss is a NACE member. Can I attend at the member rate, too?

    What should I wear to an event?

    NACE events are set in a relaxed, professional atmosphere. Attire is business casual. Meeting room temperatures can be cool and the climate may vary; wear layered clothing for comfort.

    I cannot attend, but my colleague can. What do I do?

    Before April 1, 2017, you can transfer your registration to a colleague by following these steps:

    Substitution Policy Details
    • Submit your request in writing to events@naceweb.org by April 1, 2017. Include your registration confirmation with your written request.
    • Only one transfer is allowed per original registration.

    Due to required pre-work that all program participants must complete, no substitution requests will be accepted after April 1, 2017. (Please note: NACE reserves the right to deny substitution requests.)

    I need to cancel my registration. Can I get my money back?

    All cancellation/substitution requests must be made in writing. Send requests to events@naceweb.org or call 610.625.1026 for assistance.

    Cancellation Policy Details
    • Cancellation requests received before April 1, 2017 will receive a full refund, less a $150 administration fee.
    • Cancellation requests received after April 1, 2017 will not be eligible for a refund. This includes on-site "no shows."

    I need a copy of my invoice/confirmation.

    If you need copy of your invoice or confirmation, please see your MyNACE account or contact our professional development team at events@naceweb.org.

    What meals are included in my registration?

    Breakfast and lunch are included Monday through Friday; your registration also includes the opening night dinner (Sunday). Remaining dinners are on your own.

    As a NACE member, do I save any money on my registration?

    Yes—this is a key benefit of membership, and NACE members enjoy steep discounts on events. For the MLI, depending on which accommodation option you have selected, your membership has saved you up to $210 off the regular price.

    My boss is a NACE member. Can I attend at the member rate, too?

    You must have your own membership to receive the member rate. For details about membership, see our website.