Spotlight for Career Services ProfessionalsJanuary 23, 2013
To provide effective staff training and development, career services offices should assess the knowledge and talents they have in-house and devise ways that are compatible with their culture to share those resources, suggests Susan Loffredo, Northeastern University’s (NU) associate director of career services.
Loffredo says one challenge her office faces in terms of staff development is keeping pace with the changing nature of the field.
“The skills and training in most demand today will most likely not be at the top of the list in a few years, so we have to continually update our information,” Loffredo says. “Online sources of career information—including social media sites—also evolve quickly. And while good counseling skills generally stand the test of time, it's important to keep those skills fresh.”
The staff of the career center has implemented strategies to account for these shifts, and the added challenges associated with limited time and budget. Loffredo suggests:
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