NACE Logo NACE Center Logo
National Association of Colleges and Employers NACE Center for Career Development and Talent Acquisition®
mobile menu
  • Personal Development Series: Difficult Conversations

    Register Now
    • Date: Wednesday, November 20, 2019
    • Time: 1 – 2 p.m. ET
    • Location: Online

    • Career Level: Basic, intermediate, and advanced-level career services professionals
    • Competency: Brokering, Connecting, Linking
    • Fee: Free (member); $99 (nonmember)
    • Summary

      Do you struggle to initiate difficult conversations? Are you an effective communicator?

      Communication is a vital component to organizational success and is not limited to a specific role or title. A one size fits all approach to communication seldom results in meeting the established goal. Effective communication requires professionals to examine preferences, frequency, and cultural considerations of its constituents. Gain practical, researched based strategies to establish a communication framework that supports difficult conversations, setting expectations, and goal setting.

      Following this program, you will be able to:

      • Examine behaviors of effective communicators;
      • Explore considerations of difficult conversations;
      • Analyze approach to difficult conversations; and
      • Use a researched based framework to leverage your communication approach.
    • Event Details

      Registration includes three-month, post-event access to the webinar archive.

      To view the presentation, supplemental materials, attendee list, your receipt, and your confirmation, use the "I'd Like To" option next to the Difficult Conversations listing in MyNACE > Purchase History. Remember to download your copy of the presentation deck (available one to two days prior to the webinar). A video archive will be available there as well within five (5) business days of the webinar's completion.

      To see the NACE cancellation policy, please visit our FAQ page.

    • Format

      During this one-hour webinar, the presenter will deliver a synchronized audio and PowerPoint presentation. Participants will have time for live Q&A throughout the program and may be asked to contribute opinions or feedback via live chat, virtual polling, and other mechanisms.

    • Presenter

      Patricia Simpson

      Patricia Simpson, Director of Academic Advising and Career Services, School of Chemical Sciences, University of Illinois

      Patricia Simpson is the Director of Academic Advising and Career Services for the School of Chemical Sciences at the University of Illinois. Prior to 2007, she was the Director of Career Services at the University of North Alabama. Holding a BA in Communications and English and an MEd in College Student Affairs, she has worked in admissions, faculty development, and career services across five states. Patricia has facilitated numerous webinars and is a previous board member with Midwest ACE.

    • Certification Credits

      Continuing Education Credit Hours:

      NBCC – 1 clock hour; Credit will be issued to the named registrant and/or colleagues from the same organization upon verification of attendance by the named registrant.


      NACE has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 5161. Programs that do not qualify for NBCC credit are clearly identified. NACE is solely responsible for all aspects of the programs.


    Visit the professional development FAQ page, or contact the NACE Professional Development Team via e-mail or phone, 610.625.1026.