Riverwalk
Registration Questions

Hotel, Travel, & Conference Schedule Questions

General Questions

Future Conferences


Registration Questions

Q. What is the deadline for Early Bird registration?
A. The Early Bird rate is good through March 1, 2014.

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Q. What is included in my conference registration?
A. Full conference registrants enjoy access to conference professional development sessions, events, and the Expo Hall, plus various meals and snacks, including: Your conference registration does not include enrollment in preconference workshops; these require separate registration and an additional fee.

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Q. As a NACE member, do I save any money on my preconference workshop or NACE Conference & Expo registration?
A. Yes, NACE members enjoy discounted registration for preconference workshops and the NACE 2014 Conference & Expo. Visit the registration page for a complete list of registration rates and cutoff dates.

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Q. Where can I get a registration form for a colleague?
A. For group and offline registration information, please contact the NACE professional development team via email or phone, 610.625.1026.

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Q. What if I need to transfer my registration?
A. Substitution requests must be submitted in writing to events@naceweb.org by May 15, 2014. After this date, all substitutions will be processed at onsite registration. NACE reserves the right to deny substitution requests, advanced or onsite, as deemed necessary. A letter must originate from the original attendee and/or organization with the attendee’s registration confirmation in order to process the substitution request. Only one transfer is allowed per original registration.

Requests for substitution of a hotel reservation must be confirmed directly with the Marriott Rivercenter or Riverwalk.

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Q. What if I need to cancel my registration?
A. Cancellation requests must be submitted in writing to events@naceweb.org.

Cancellation requests received by May 15, 2014 will be processed as a credit equal to the value of the cancelled registration and will be valid for twelve (12) months from the date of issue. The credit may be used on any NACE product or service but may only be used by the individual to whom it was issued.

Cancellation requests received after May 15, 2014, including no shows at the Conference & Expo, are not eligible for refund as a credit.

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Q. How will I receive my name badge?
A. All badges are to be picked up on site. Attendees and exhibitors who register in advance may pick up their badge and registration materials at the registration desk during the following hours: - Back to top -

Q. Are there group rates available?
A. If five or more staff from the same organization register, NACE will grant a 5 percent per registrant discount off of the applicable member or nonmember rate for each registrant.

If 10 or more staff from the same organization register, NACE will grant a 10 percent per registrant discount off of the applicable member or nonmember rate for each registrant.

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Q. How can I get a copy of my receipt?
A. A copy of your receipt is available in MyNACE. Login through http://www.naceweb.org/Events.aspx to see your conference registration. Use the "Actions" arrow to access your receipt. (You can also access your invoice here by selecting the confirmation message from the arrow.)

Hotel, Travel, & Conference Schedule Questions

Q. What is the date and location of the NACE 2014 Conference & Expo?
June 8 – 11, 2014
San Antonio Marriott Rivercenter/Riverwalk
101 Bowie Street
San Antonio, Texas 78205

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Q. How can I reserve a room for the NACE 2014 Conference & Expo?
A. To reserve rooms at the Marriott Rivercenter and the Marriott Riverwalk, reserve online or call 1.877.622.3056. (When calling, reference the NACE Conference to ensure you get the discounted rate.)

Beware of scams. NACE 2014 Conference & Expo hotel reservations should only be made following the instructions listed on the event website. Do not provide your personal or credit card information to any parties that solicit hotel reservations via phone or fax. NACE does not employ any third-party services to coordinate hotel reservations.

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Q. What are the rates for hotel rooms at the NACE 2014 Conference & Expo, and what is the cutoff date to make my reservation?
A. NACE is pleased to confirm the following discounted room rates for the 2014 Conference & Expo. Rates will be available from June 5 - 14, 2014. The cutoff date to make reservations at the discounted rates shown is May 14, 2014. However, rooms typically sell out quickly. NACE encourages attendees to make reservations early in order to guarantee availability at the discounted rates.

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Q. Am I able to get NACE's discounted room rate for dates before and after the conference?
A. Depending on the hotel's availability, the group rate is available three days pre- and post- conference. NACE cannot guarantee availability of pre/post rates, even if you are able to get the discounted rate during the conference dates. Please contact the San Antonio Marriott Rivercenter or Riverwalk by phone at 1.877.622.3058 for additional information

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Q. Does the hotel provide transportation from the airport?
A. The hotel does not provide transportation. Shuttle service is available from the airport for approximately $19 per person (one way). For details and reservations, please contact GO Airport Shuttle at 210.281.9900 or see www.sanantonio.gov/SAT/GroundTransportation/Shuttle.aspx. For more transportation options and information, please see www.sanantonio.gov/SAT/GroundTransportation.aspx.

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Q. How do I get more information about area attractions?
A. Watch this video for a preview of 2014 Conference & Expo host city, San Antonio, Texas; then check out the Visit San Antonio website for information about: - Back to top -

General Questions

Q. How do I access the NACE14 attendee list?
A. The attendee list is available to you in MyNACE. Login through http://www.naceweb.org/Events.aspx see your conference registration. Use the "Actions" arrow to access a list of attendees to date.

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Q. Where can I receive a copy of the conference program?
A. The conference program will be available for download in late May 2014. Copies will also be distributed to registered attendees onsite. Check out the NACE 2013 Conference & Expo program for a preview of what NACE14 will offer.

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Q. Can I get NBCC/HRCI credits for attending the conference?
A. NACE is recognized by the National Board of Certified Counselors (NBCC) and the HR Certification Institute (HRCI) as qualified to offer Continuing Education Units (CEUs) for National Certified Counselors and credits for PHR/SPHR.

Beginning in spring 2014, visit the schedule page or contact the NACE professional development team via e-mail or phone, 610.625.1026, for details about CEUs offered.

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Q. Will handouts be available for professional development programs this year?
A. Yes, presentations will be available for download before the conference, and registrants will be notified via e-mail about how to access handouts approximately one week before the conference. You may review the handouts, print or download those of interest, and bring them with you to the conference.

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Q. Can I reserve a seat in a specific workshop?
A. No, seating is on a first-come, first-served basis, and space is limited in each workshop. Your best bet is to arrive early to ensure you get a seat. The Fire Code is very strict, and we cannot accommodate more people than there are seats. Standing is not allowed.

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Q. What should I wear to the conference?
A. The NACE conference is set in a relaxed, professional atmosphere. Attire for the conference is business casual. Meeting room temperatures can be cool and the climate may vary, so it is recommended that you wear layered clothing for comfort. It is common in hotels to walk 10 to 15 minutes from your room to get to the conference rooms, so wear comfortable shoes!

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Q. Are children allowed at the NACE 2014 Conference & Expo?
A. While attendees may bring family members to the conference location, only paid registrants wearing appropriate conference badges will be permitted to attend conference events.

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Future Conferences & Events

Q. What are the locations and dates of future NACE events, including the NACE Conference & Expo?
A. View the complete NACE calendar of events here. Below is a list of future NACE Conference & Expo dates and locations. - Back to top -