MENU

Frequently Asked Questions

Registration Questions

  • What is included in my full-conference registration?

    Full-conference registrants get access to all conference activities, including concurrent sessions, keynote addresses, networking events, Expo Hall, and Marketplace Solutions, as well as all recorded sessions after the event.

  • Can I register for just the Expo Hall and Marketplace Solutions?

    Yes, you can visit the Expo Hall and attend Marketplace Solutions without full-conference registration.

    Fee: FREE (members); $99 (nonmembers)

    Not a member? Join NACE and get free access to the Expo Hall and Marketplace Solutions.

  • Can I get a copy of the registration form?

    Yes, you can download the registration form.

    Return the completed form with payment by May 24, 2021 to:

    National Association of Colleges and Employers
    Attn: Education & Events
    62 Highland Avenue
    Bethlehem, PA 18017-9085

    Fax: 610.868.0208
    E-mail: events@naceweb.org

  • Is there a NACE member discount for conference registration?

    Yes, NACE members receive a discounted rate for full-conference registration. View the member registration rates.

    Not a member? Join NACE and get discounted NACE member rates for NACE21.

  • Must I be a NACE member to get the member registration rate?

    Yes, only NACE members are eligible for the discounted member rate.

    Not a member? Join NACE and get discounted NACE member rates for NACE21.

  • Are group rates available?

    If four or more staff members from the same organization register for the full conference, NACE will offer a 10 percent discount for each registrant at the applicable member or nonmember rate.

    If 10 or more staff members from the same organization register for the full conference, NACE will offer a 15 percent discount for each registrant at the applicable member or nonmember rate.

    Please note, all registrations must be received simultaneously and billed on one invoice. This discount is automatically applied during the online registration process.

    For more information on group rates, please contact NACE Education & Events at events@naceweb.org, 610.625.1026.

  • Is there a deadline to register?

    We suggest registering by May 24, 2021, to ensure you receive access to the virtual event platform and to allow for adequate time to troubleshoot accessibility.

  • What if I have a NACE20 credit on account?

    You may use your NACE20 credit toward NACE21 attendee registration. An e-mail will be sent directly to you with your credit memo number and credit balance. You will need that information to complete your online registration process.

    Please note, a NACE credit may only be shared with colleagues within the same organization.

    If you have questions or need assistance, please contact NACE Meetings & Events at events@naceweb.org, 610.625.1026

    Coronavirus (COVID-19) – Cancellations and Refunds (updated March 19, 2021)

    All unused credit balances from the cancellation of NACE20 will be automatically extended through June 30, 2022. These dollars can be used for any NACE events or services, including membership dues. Contact NACE Education & Events at events@naceweb.org for conference and event registrations or customer service at customerservice@naceweb.org with any questions.

  • How do I register for NACE21 with my HBCU scholarship?

    Due to the generosity of NACE’s HBCU Summit sponsors, those who work in career services at Historically Black Colleges and Universities (HBCUs) qualify for a free scholarship to attend NACE21. Please contact NACE Education & Events at events@naceweb.org to register for this event.

  • Can I transfer my registration to someone else?

    Requests for registration transfers must be submitted in writing to events@naceweb.org by May 24, 2021. Please note, there may be an additional fee if registration is transferred from a member to a nonmember.

  • How do I cancel my registration?

    Cancellation requests must be submitted in writing to events@naceweb.org.

    Cancellation requests received on or before May 6, 2021, are refundable but subject to a $50 administrative fee. Cancellation requests received after May 6, 2021, are nonrefundable. A credit equal to the value of the cancelled registration, less the $50 administrative fee, will be issued and will be valid for 12 months from the date of issue.

  • How do I submit an accommodation request?

    NACE is committed to providing conference experiences and environments that are welcoming, inviting, and user-friendly for all attendees. The conference planners recognize that some individuals require specific accommodations to ensure their full and equal participation at NACE21.

    Requests for specific accommodations, including the dates and times of anticipated services, must be received by events@naceweb.org no later than April 30, 2021, to ensure those arrangements can be scheduled and confirmed prior to the conference.

Future Conferences

Virtual Event Platform

  • How will I access the NACE21 virtual event platform, Pathable?

    Approximately one week prior to the event, login instructions will be e-mailed to you. Please check your clutter, spam, or junk e-mail folder if you do not receive the e-mail.

    Please note, login instructions are personalized and cannot be shared.

    We suggest registering by May 24, 2021, to ensure you receive access to the platform and to allow for adequate time to troubleshoot accessibility.

    Please contact NACE Meetings & Events at events@naceweb.org, 610.625.1026 with additional questions or if you do not receive the e-mail.

  • Will sessions be recorded? When will they be available?

    Concurrent sessions will be recorded. Registered attendees will have access to the recorded content in the virtual event platform approximately five business days after the sessions conclude.

    Keynote sessions and networking events will not be recorded.

  • What are the system requirements for the virtual event platform?

    We strongly recommend using Google Chrome or Microsoft Edge browsers. Due to limitations within Zoom, attendees in Safari, Firefox, or other browsers may have to dial in via telephone in order to hear the meeting audio. Telephone dial-in numbers are provided once you join the broadcast.

    You do not need a Zoom account to participate in the sessions.

General Questions