- What is the deadline for Early-Bird registration?
The Early-Bird rate is available through March 1, 2019 11:59 p.m. (ET). The standard rate will begin on March 2, 2019.
- What is included in my conference registration?
Full conference registrants enjoy access to concurrent sessions, events, and Expo Hall, plus various meals and beverages, including:
- Hors d’oeuvres and refreshments on Monday evening
- Continental breakfast on Tuesday, Wednesday, and Thursday
- Lunch on Tuesday and Wednesday
- Beverage breaks between sessions on Tuesday and Wednesday
Your conference registration does not include preconference workshops. They require separate registration and an additional fee.
- Can I get a copy of the registration form?
- Is there a NACE member discount for preconference workshops and conference registration?
- Must I be a NACE member to get the member registration rate?
Yes, only NACE members are eligible for the discounted member rate.
Not a member? Join NACE and get full access to NACE member rates for NACE19.
- What if I need to transfer my registration?
Requests for registration transfers must be submitted in writing to NACE Meetings & Events at firstname.lastname@example.org. To ensure the new registrant has access to conference materials and updates prior to conference and to expedite on-site check-in, please submit your request by May 31, 2019.
- What if I need to cancel my registration?
Cancellation requests must be submitted in writing to NACE Meetings & Events at email@example.com.
Cancellation requests received on or before May 6, 2019, are refundable but subject to a $100 administrative fee. Cancellation requests received after May 6, 2019, are nonrefundable. A credit equal to the value of the cancelled registration, less the $100 administrative fee, will be issued and will be valid for 12 months from the date of issue.
No-shows at 2019 NACE Conference & Expo are not eligible for a credit or refund.
- Where will I pick up my name badge?
All badges are to be picked up on site. Attendees and exhibitors who register in advance may pick up their badges and registration materials during the following hours:
- Monday, June 3: Noon – 8:30 p.m.
- Tuesday, June 4: 7:30 a.m. – 5 p.m.
- Wednesday, June 5: 7:30 a.m. – 5 p.m.
- Are group rates available?
If five or more staff members from the same organization register for the full conference, NACE will offer a 5 percent discount for each registrant at the applicable member or nonmember rate.
If 10 or more staff members from the same organization register for the full conference, NACE will offer a 10 percent discount for each registrant at the applicable member or nonmember rate.
Please note, all registrations must be received simultaneously and billed on one invoice.
For more information on group rates, please contact NACE Meetings & Events at firstname.lastname@example.org, 610.625.1026.
- How do I submit an accessibility accommodation request?
NACE is committed to providing conference experiences and environments that are welcoming, inviting, and user-friendly for all attendees. The conference planners recognize that some individuals require specific accommodations to ensure their full and equal participation at NACE19.
Requests for specific accessibility accommodations including the dates and times of anticipated services, must be received by email@example.com no later than April 3, 2019 to ensure those arrangements can be scheduled and confirmed prior to conference.
- Is there a list of future NACE Conference & Expo dates and locations?
June 2 – 5, 2020 • Minneapolis, MN
June 6 – 9, 2021 • Austin, TX
June 3 – 6, 2022 • Portland, OR
June 5 – 7, 2023 • Lake Buena Vista, FL
June 7 – 9, 2024 • Phoenix, AZ
Hotel & Travel Questions
- What are the dates and location of the 2019 NACE Conference & Expo?
The 2019 NACE Conference & Expo is scheduled for June 3 – 6, 2019, at the Walt Disney World Swan and Dolphin Resort, 1500 Epcot Resorts Blvd., Lake Buena Vista, FL.
- Where can I reserve a room? What are the discounted rates and cut-off dates?
Rooms are available at Walt Disney World Swan and Dolphin Resort, 1500 Epcot Resorts Blvd., Lake Buena Vista, FL. Make your reservations online or call 800.227.1500 (group name: NACE19).
The deadline for making reservations is May 3, 2019. After this date, we cannot guarantee availability of the group discounted rate.
A deposit is required. The first night's deposit and a room tax of 12.5% of the total room charge will be charged to your credit card when you make your reservation. If you require a deposit receipt, please contact the hotel at 800.227.1500. Hours of operation are 7 a.m. – 9 p.m. Monday through Friday and 7 a.m. – 7 p.m. Saturday and Sunday.
If you plan to use a company credit card that is not in your name or you will not have the credit card present at check-in, please ask for a credit card authorization form prior to arrival.
Beware of scams. NACE 2019 Conference & Expo hotel reservations should only be made following the instructions listed on the event website. Do not provide your personal or credit card information to any parties that solicit hotel reservations via phone or fax. NACE does not employ any third-party services to coordinate hotel reservations. Beware of telephone/fax scams offering “special” hotel rates on behalf of NACE. If you have questions about an unauthorized solicitation, the online system, or housing in general, please contact NACE Meetings & Events at firstname.lastname@example.org.
- Am I able to get NACE’s discounted room rate for dates before or after the conference?
The group rate is available three days pre- and post-conference, depending on the hotel’s availability; however, NACE cannot guarantee availability of pre- or post-conference rates. Please contact the Walt Disney World Swan and Dolphin Resort at 800.227.1500 (group name: NACE19) for more information.
- Does the hotel provide transportation from the airport?
The Walt Disney World Swan and Dolphin Resort does not provide shuttle service to or from the airport. Orlando International Airport (MCO) is approximately 20 miles from the hotel.
- Are there discounts for airfare?
Discounted air travel is available through Delta Air Lines and United Airlines.
- Are there discounted tickets available for Disney attractions?
Yes, specially priced Disney Meeting & Convention tickets (valid May 28 through June 13) can be purchased here. Please note, these tickets must be purchased prior to June 3 and are not available at theme park ticket windows.
- How do I get more information about area attractions?
Orlando is approximately 30 minutes away and offers a variety of attractions, plus shopping, restaurants, and entertainment options. Schedule some fun time while you're in Florida!
- How do I access the NACE19 attendee list?
The attendee list is available at MyNACE > Events > NACE 2019 Conference & Expo > I’d Like To > View Attendees. Note: You must be registered for NACE19 to view this option in MyNACE.
- How can I get a copy of the conference program?
The conference program will be available for download in late May 2019. Copies will also be distributed to registered attendees on-site. You may also download the NACE19 Mobile App on any iOS or Android device. Check www.naceweb.org/NACE19 regularly for updates.
View the NACE18 conference program to get a preview of what NACE19 has to offer.
- Can I get NBCC/HRCI clock hours for attending the conference?
Many of the concurrent sessions offered at NACE19 qualify for continuing education clock hours (NBCC, ICF, CCE, and HRCI). Details will be available at the registration desk.
- Will handouts be available for conference sessions?
Yes, many of the presentation handouts will be available one week prior to the conference at MyNACE > Events > NACE 2019 Conference & Expo > I’d Like To > View Handouts. Note: You must be registered for NACE19 to view this option in MyNACE. Handouts will also be available in the NACE19 Mobile App.
- Can I reserve a seat in a specific workshop?
No, seating is on a first-come, first-served basis, and space is limited in each workshop. Arrive early to ensure you get a seat. The fire code is very strict, and we cannot accommodate more people than there are seats. Standing is not allowed.
- What should I wear to the conference?
The NACE conference is set in a relaxed, professional atmosphere. Attire is business casual. Meeting room temperatures can be cool, and the climate may vary, so it is recommended that you wear layered clothing for comfort. The walk from your room to the conference center can take 10 to 15 minutes; wearing comfortable shoes is advised.
- Are children allowed at the 2019 NACE Conference & Expo?
Although attendees may bring family members to the conference location, only paid registrants wearing appropriate conference badges will be permitted to attend conference events.