The 2019-20 Career Services Benchmark Survey Report for Colleges and Universities is a comprehensive report that provides quantitative data and analysis on the range of college and university career center operations, including office specifics, services, first-destinations surveys, staffing, finance, career integration, and employer offers.
Data were collected from November 4, 2019, to March 5, 2020. Therefore, responses were submitted before the coronavirus situation escalated into a pandemic and do not reflect the changes career services offices made to their operations to account for the shift to virtual instruction and support, travel bans, social distancing, economic fallout, and other factors that affected operations. Still, NACE is reporting the data pre-pandemic to illustrate where college career services operations were and to eventually assess how the pandemic impacted our field.
- Although the majority of offices (68.4 percent) were centralized, a growing number of offices reflected a hybrid structure.
- Though “career services” maintained its position as the most common name, it is becoming less popular. Names that include the phrases “student success” or “professional development” are being used more and more.
- Career fairs were among the most frequently provided services by career centers across the country, with 92.4 percent of offices hosting at least one career fair during the 2018-19 academic year; this figure has remained in the 90 to 95 percent range since 2006.
- Generally speaking, 55 percent of staff time is spent student facing, and the rest is split between employer-facing and internally facing functions.
August 2020. 8 1/2" x 11”. 58 pages. PDF format.
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If your organization participated in the survey, or you purchased a copy of the report, you can access the report at MyNACE > Research Reports.