Using AI-driven gamified learning tools can help students think critically and gain skills, but it requires a human touch to develop and refine throughout the development process.

UConn’s Center for Career Readiness and Life Skills created an AI Committee to develop a sustainable, intentional strategy for integrating AI into career services in ways that support student learning, staff confidence, and employer/alumni engagement.

Results from NACE’s 2026 Career Services Benchmarking Poll on AI show a big shift in just a few years in how AI is integrating into the work of career centers. Eighty-six percent of career centers are using AI as an assistive tool when working with individual students—up sharply from just 20% in 2023 and 76% in 2025.

The irreplaceable value of career staff is found in their judgment, personal relationships, and the human capacity to help a student understand who they are becoming, not just where they are applying.