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  • Refund Policy

    Coronavirus (COVID-19) – Cancellation and Refunds (updated March 11, 2020)

    For all NACE in-person events scheduled through June 30, 2020, NACE will provide a full refund on registration to anyone who must cancel their paid registration due to illness or travel restrictions implemented by their organization.

    Cancellation requests must be made in writing and directed to No-shows are not eligible for a credit or refund.

    NACE Products and Services

    • Requests for a refund must be made within 30 days of purchase.

    • Requests for a refund must be made in writing. Requests may be directed to

    • In some instances, a refund may be pro-rated to reflect the portion of the product/service that has already been used.

    • Sorry: There are no refunds for products delivered in PDF format.

    • For information about refunds for events and educational programs, please see the Events FAQ.

    NACE Membership

    • Membership cancellations received within 7 days of joining/renewing may be eligible to receive a full refund less $50 service fee.

    • Cancellations received after the stated deadline will not be eligible for a refund. Contact NACE Member Services at, 610.625.1032.