An update on our commitment to the Black Community and anti-racism >>

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  • Refund Policy

    CORONAVIRUS (COVID-19) – CANCELLATION AND REFUNDS (UPDATED MARCH 15, 2021)

    All unused credit balances from the cancellation of NACE20 will be automatically extended through June 30, 2022. These dollars can be used for any NACE events or services, including membership dues. Contact NACE Education & Events at events@naceweb.org for conference and event registrations or customer service at customerservice@naceweb.org with any questions.

    NACE Products and Services

    • Requests for a refund must be made within 30 days of purchase.

    • Requests for a refund must be made in writing. Requests may be directed to sburry@naceweb.org.

    • In some instances, a refund may be pro-rated to reflect the portion of the product/service that has already been used.

    • Sorry: There are no refunds for products delivered in PDF format.

    • For information about refunds for events and educational programs, please see the Events FAQ.

    NACE Membership

    • Membership cancellations received within 7 days of joining/renewing may be eligible to receive a full refund less $50 service fee.

    • Cancellations received after the stated deadline will not be eligible for a refund. Contact NACE Member Services at membership@naceweb.org, 610.625.1032.