Refund Policy

NACE Products and Services

• Requests for a refund must be made within 30 days of purchase.


• Requests for a refund must be made in writing. Requests may be directed to sburry@naceweb.org.


• In some instances, a refund may be pro-rated to reflect the portion of the product/service that has already been used.


• Sorry: There are no refunds for products delivered in PDF format.


• For information about refunds for events and educational programs, please see the Events FAQ.

NACE Membership

• Membership cancellations received within 7 days of joining/renewing may be eligible to receive a full refund less $50 service fee.


• Cancellations received after the stated deadline will not be eligible for a refund. Contact NACE Member Services at membership@naceweb.org, 610.625.1032.