March 23, 2020 | By NACE Staff
TAGS: best practices, internships, operations, nace insights, coronavirus
Spotlight for Recruiting Professionals
Organizational, government, and health organization guidelines in response to the coronavirus pandemic have led KPMG to take a measured and practical approach to college recruiting. In mid-March, KPMG closed all of its offices and mandated that all KPMG people work from home.
“Our student recruitment team is working hard to navigate this challenge, remaining nimble and flexible and addressing everything as it comes up,” says Sean Treccia, KPMG’s director of campus recruiting.
“When this started a couple of weeks ago, we did not stop everything; instead, KPMG relied on credible information and guidance from the WHO and the CDC, and the true health experts.”
The firm has canceled all in-person recruiting activity.
“At this time of year, we are done with career fairs at schools, so it’s really just interviews and follow-up events that are affected so far,” Treccia says.
He notes that interviews have been moved to virtual via Skype or other technology, while follow-up events have either been canceled completely or moved to a virtual platform.
“We have a virtual tool that we use for one person presenting to a group of people,” he explains.
“Some recruiters are choosing to use that, while others are opting to schedule individual follow-ups. It has created a lot more work for our recruiting team. You would think that if we cancel an event, it would make our job easier, but the reality is that now, we are trying to schedule 75 individual follow-ups. It has taken a lot more time and effort.”
KPMG finished most of its 2020 hiring in the fall. At this point in the current recruiting cycle, KPMG is recruiting interns and full-time hires from the Class of 2021.
The firm has developed a general structure for working remotely for managers to share among their teams. Internal communications are delivered through the KPMG intranet, including video messages from leadership, to provide updates and share encouragement.
The general message is the same: KPMG’s number one priority is everyone’s health and safety. It is planning to continue with certain programs and events that are scheduled in June, July, or August as of this point, but it is working on contingencies and will adjust as needed.
“The emphasis is on everyone’s health and safety,” Treccia says.
He offers some tips to his colleagues for operating in this unprecedented situation, including to:
While the impact of this pandemic is unprecedented, Treccia says URR functions can adjust and progress by taking a practical approach.
“Get credible information and react calmly,” Treccia says.
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