June 14, 2017 | By NACE Staff
TAGS: operations, surveys, benchmarks, spotlight
Spotlight for Career Services Professionals
Director is the most common staff position among career services operations, according to results of NACE’s 2016-17 Career Services Benchmark Survey Report for Colleges and Universities.
More than 92 percent of respondents reported they had a director on staff, by far the most represented staff position among respondents. Other staff positions that were common among career services operations were student worker (75.1 percent), administrative assistant (64.8 percent), and career counselor (52.3 percent). Career information coordinators were the least common among staff (4.2 percent).
The staff structure of career services operations fluctuated by Carnegie Classification. (See Figure 1.) Director positions were most common among Doctoral, Master’s, and Baccalaureate institutions, while less than 70 percent of Associate’s institutions featured a director position. This finding coincides with last year’s report and is not surprising, as these smaller-scale operations are generally managed by a larger division.
Staff at Doctoral institutions were more inclined to feature a wider variation of positions, such as associate directors, assistant directors, administrative assistants, graduate assistants, and four types of coordinators—internship, marketing, recruiting, and technology.
Staff size fluctuated by Carnegie Classification, with Doctoral institutions housing the greatest number of staff members, especially among R1 and R2 institutions. (See Figure 2.)
The number of students per professional staff member was calculated by dividing an institution’s total number of full-time and part-time students by the number of full-time and part-time professional staff. Overall, the average and median number of students per professional staff member decreased a little since last year, but stayed relatively proportionate. (See Figure 3.)
By Carnegie Classification, the highest ratios were among R1, R2 institutions, and, in particular, Associate’s institutions. (See Figure 4.)
Data were collected for the 2016-17 Career Services Benchmark Survey Report for Colleges and Universities from September 30, 2016, to January 20, 2017, from NACE member institutions; there were 705 respondents, representing 35.3 percent of all eligible respondents. Highlights from the 2016-17 Career Services Benchmark Report for Colleges and Universities are available on NACEWeb. Participating members can access the full report through MyNACE.
Figure 1: Staff composition, by Carnegie Classification
Figure 2: Staff size, by Carnegie Classification
Figure 3: Number of students per professional staff
Figure 4: Students per professional staff, by Carnegie Classification
Percent of staff time spent student-facing
Median number of students per professional staff member
Median number of FTE professional staff
Median number of FTE overall staff
Percent of career centers reporting cuts to personnel budget
Percent of career centers reporting cuts to non-personnel budget
Percent of career centers using third-party provider to collect student outcomes
2020-21 Career Services Benchmark Survey Report