The NACE Professional Standards for College and University Career Services facilitate the creation, maintenance, and delivery of programs, resources, and services.
Developed for members by members, the Professional Standards offer career centers the opportunity to assess, develop, and enhance their operations by assessing operations along 13 dimensions.
Revised in 2019 by a task force of NACE member career services professionals, the Professional Standards provide the profession with a foundation on which to ensure excellence. The Professional Standards are free to all.
NACE members who wish to evaluate their career services offices against the standards can access a free copy of the companion workbook: The workbook is available to members in digital format. It can also be downloaded in PDF format.
The NACE Professional Standards Workbook (PDF format) is also for purchase for nonmembers.
Please note: Practitioners may also want to consider the standards provided by the Council for the Advancement of Standards in Higher Education, which can be used as a complement to the NACE Standards.
Percent of staff time spent student-facing
Median number of students per professional staff member
Median number of FTE professional staff
Median number of FTE overall staff
Percent of career centers reporting cuts to personnel budget
Percent of career centers reporting cuts to non-personnel budget
Percent of career centers using third-party provider to collect student outcomes
2020-21 Career Services Benchmark Survey Report