The Communication Strategies for Coaches three-part webinar series takes a deep dive into the essential communication skills needed to initiate a coaching plan with a client. Attendees will learn how to question for understanding and listen for meaning so they can identify factors that can impact the coaching plan and client progress. Having a better understanding through use of effective communication skills, the coach will be prepared to identify the client’s motivational level, stage of change, and obstacles, and use direct communication to empower the client’s progression through the stages of change.
In the first webinar, participants will learn how to use powerful questions at the start of a session to gain insight into the client’s need and motivational level. Through the use of questioning, coaches are better equipped to engage and connect with their client in an impactful and meaningful way.
Participants will learn to engage active listening skills to recognize and determine the client’s agenda. Through the use of active listening, the coach will be able to recognize the client’s concerns, beliefs, and values so they can develop a coaching plan that takes the client from where he or she is to where he or she wants to be.
Participants will learn how to empower their clients through the use of authentic dialogue and direct communication. Coaches will gain a better understanding of the power of language, and explore strategies that contribute to the client’s self-discovery, reflection, and understanding by providing feedback that is appropriate and respectful to the needs of the client.
Presenters: Susan Gordon, Director, Career Development, American University and Lori Trahan, Associate Director, The Career Service Center, Kennesaw State University